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Here is 【Contact form for general inquiries】

For 【Internet connection inquiries】, please go to the link below for another form;
 https://sunrise-net-s.cms2.jp/dormnet_listeng/neinfo.html

Please, enter the necessary information and click the "Confirm" button.

required field

<Frequent inquiries>
★About Dorm-WiFi user's device addition ⇒ MAC address addition form
★About Dorm WiFi user's Contract Extension (※The service will be stopped after the expiration) ⇒ Dorm-WiFi extension form
★About SIM user's Contract Extension (※The SIM will be a disposal after the expiration: "No Working Again") ⇒ SIM extension form
★SIM Setting ⇒
SIM Setting Guide (1GB~10GB Plans)

Customer ID (if you do not know it, leave it blank)
Name *
Residence (dorm name, room number) *
Phone number *
Email address *
Your question *
About personal information *

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